Practice terms

Initial appointments are 60 minutes and follow-up appointments are 45 minutes. Please arrive a few minutes early so that your session can start on time.

If you need to change or cancel an appointment, we ask for at least 24 hours' notice so that the time can be offered to someone else. Late cancellations and missed appointments may be charged for.

Fees are explained before treatment begins and are payable on the day of your appointment unless agreed otherwise. An invoice with the correct procedure codes is provided so that you can submit a claim.

Medical aid cover varies by scheme and plan. Confirming your available benefits remains your responsibility, and any shortfall or amount not covered by your scheme remains payable by you.

Assessment and treatment are always explained before they begin, and nothing is done without your consent. You may decline any part of an assessment or treatment, or ask to stop at any point, without affecting your care.

The information on this website is general in nature and is provided for education only. It is not a diagnosis and is not a substitute for an individual clinical assessment. Please seek appropriate care for your own symptoms, and urgent medical attention where symptoms are severe or worsening.

Text, images and other content on this website belong to Talya Chemel Physiotherapy and may not be reproduced without permission. Links to other websites are provided for convenience and we are not responsible for their content.

For any question about these terms, contact the practice on 011 440 1412 or visit us at BluMedical, BluBird Shopping Centre, Melrose North, Johannesburg, South Africa.